FAQ

How do I file a claim?

Filing a claim with CyberStone is simple and fast. Just click on the “File a Claim” button on our website or contact our claims team directly via chat or phone. We’ll guide you step-by-step through the process to ensure quick resolution.

How do I become a partner?

To become a CyberStone partner, click “Become a Partner” on our site, fill out the application form, and schedule a demo. Once approved, you’ll receive onboarding materials and access to our quoting platform.

What kinds of clients need cyber insurance?

Any business that handles sensitive data — including customer payment info, personal records, or proprietary information — should consider cyber insurance. Retailers, professional services, healthcare providers, and small to mid-sized businesses are all at risk.

How do I explain cyber insurance coverage to my clients?

Explain that cyber insurance helps protect businesses financially from the fallout of a data breach or cyber-attack — covering costs like legal fees, notifications, credit monitoring, business interruption, and regulatory fines. Use real-world examples to highlight the risks.

What does CyberStone’s wholesale model mean?

We work exclusively as a wholesale broker, meaning we provide cyber insurance quotes and policies to retail agents and agencies who then sell to their clients. This allows us to focus on expertise and service for agencies.

Can I get a quote instantly?

We provide fast, accurate quotes once you submit client information through our platform. Some carriers may require additional underwriting, but we strive for quick turnaround.

What carriers do you work with?

We partner with a select group of top-rated insurance carriers specializing in cyber coverage, ensuring your clients get tailored protection with strong financial backing

Is cyber insurance expensive?

Premiums vary based on business size, industry, and risk factors, but many small businesses find cyber insurance affordable compared to the potential costs of a breach. We can help find options that fit your client’s budget.

Cyber Liability FAQs

1. Is cyber insurance only for large companies?

No — small and mid-sized businesses are actually targeted more often, because they usually lack robust security systems.

2. What types of businesses need cyber insurance?

Any business that handles personal, financial, or medical data — including retailers, healthcare providers, law firms, accountants, real estate agencies, and more.

3. What’s the difference between first-party and third-party coverage?

First-party covers your business’s direct losses (like downtime, PR costs, etc.).

Third-party covers claims brought against you (like lawsuits or regulatory fines).

4. Doesn’t my general liability policy cover cyber events?

Typically not. Most standard commercial policies exclude cyber-related losses — which is why specialized cyber insurance is essential. Sometimes there’s extremely limited coverage.

5. What’s the average cost of a data breach?

According to IBM’s 2023 report, the average cost of a data breach in the U.S. is $4.45 million — and that doesn’t include long-term brand damage.